A client who frequently exhibits angry outbursts is diagnosed with antisocial personality disorder. Which appropriate feedback should a nurse provide when this client experiences an angry outburst? A. “Why do you continue to alienate your peers by your angry outbursts?” B. “You accomplish nothing when you lose your temper like that.” C.… Read More »
A nurse states to a client, “Things will look better tomorrow after a good night’s sleep.” This is an example of which communication technique? A. The therapeutic technique of “giving advice” B. The therapeutic technique of “defending” C. The nontherapeutic technique of “presenting reality” D. The nontherapeutic technique of “giving false… Read More »
A client states, “You won’t believe what my husband said to me during visiting hours. He has no right treating me that way.” Which nursing response would best assess the situation that occurred? A. “Does your husband treat you like this very often?” B. “What do you think is your role in this relationship?” … Read More »
A client diagnosed with post-traumatic stress disorder is admitted to an inpatient psychiatric unit for evaluation and medication stabilization. Which therapeutic communication technique used by the nurse is an example of a broad opening? A. “What occurred prior to the rape, and when did you go to the emergency department?” B. “What would… Read More »
Which therapeutic communication technique should the nurse use when communicating with a client who is experiencing auditory hallucinations? A. “My sister has the same diagnosis as you and she also hear voices.” B. “I understand that the voices seem real to you, but I do not hear any voices.” C. “Why not… Read More »
A nurse is assessing a client diagnosed with schizophrenia for the presence of hallucinations. Which therapeutic communication technique used by the nurse is an example of making observations? A. “You appear to be talking to someone I do not see.” B. “Please describe what you are seeing.” C. “Why do you continually… Read More »
Which nursing statement is a good example of the therapeutic communication technique of offering self? A. “I think it would be great if you talked about that problem during our next group session.” B. “Would you like me to accompany you to your electroconvulsive therapy treatment?” C. “I notice that you are… Read More »
A nurse maintains an uncrossed arm and leg posture. This nonverbal behavior is reflective of which letter of the SOLER acronym for active listening? A. S B. O C. L D. E E. R Correct Answer: B. O. The nurse should identify that maintaining an uncrossed arm and… Read More »
A client slammed a door on the unit several times. The nurse responds, “You seem angry.” The client states, “I’m not angry.” What therapeutic communication technique has the nurse employed and what defense mechanism is the client unconsciously demonstrating? A. Making observations and the defense mechanism of suppression B. Verbalizing the implied and… Read More »
An instructor is correcting a nursing student’s clinical worksheet. Which instructor statement is the best example of effective feedback? A. “Why did you use the client’s name on your clinical worksheet?” B. “You were very careless to refer to your client by name on your clinical worksheet.” C. “Surely you didn’t do… Read More »