Ms. Valencia is responsible for the number of personnel reporting to her. This principle refers to:
A. Span of control
B. Unity of command
C. Carrot and stick principle
D. Esprit d’ corps
Correct Answer: A. Span of control
The span of control refers to the number of workers who report directly to a manager. The span of control determines the level of interactions and responsibilities associated with employees and managers. The process is used to determine the management style and it also defines roles within the organization.
Option B: Unity of command means an employee should have only one boss and follow his command. If an employee has to follow more than one boss, there begins a conflict of interest and can create confusion.
Option C: The carrot and stick approach of motivation is a traditional motivation theory that asserts, in motivating people to elicit desired behaviors, sometimes the rewards are given in the form of money, promotion, and any other financial or non-financial benefits, and sometimes the punishments are exerted to push an individual towards the desired behavior.
Option D: According to the principle of esprit d’ corps, it is the responsibility of the management to motivate their employees and be supportive of each other regularly. Developing trust and mutual understanding will lead to a positive outcome and work environment.