Ms. Caputo is newly promoted to a patient care manager position. She updates her knowledge on the theories in management and leadership in order to become effective in her new role. She learns that some managers have low concern for services and high concern for staff. Which style of management refers to this?
A. Organization Management
B. Impoverished Management
C. Country Club Management
D. Team Management
Correct Answer: C. Country Club Management
Country club management style puts concern for the staff as the number one priority at the expense of the delivery of services. He/she runs the department just like a country club where everyone is happy including the manager. This leadership style assumes that if people are happy in their job, they will naturally work harder.
Option A: Organization management binds the employees together and gives them a sense of loyalty towards the organization. Organization management enables the optimum use of resources through meticulous planning and control at the workplace. Organization management gives a sense of direction to the employees. The individuals are well aware of their roles and responsibilities and know what they are supposed to do in the organization.
Option B: The impoverished leader has the least concern for people and for production. This leader has no system of getting work done, nor is the work environment satisfying or motivating for employees. This leader’s low interest in the work and the work environment results in disorganized work, dissatisfied employees, and a lack of harmony.
Option D: Team management is the ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting, and performance appraisals.