When Henry uses team nursing as a care delivery system, he and his team need to assess the priority of care for a group of patients, which of the following should be a priority? A. Each patient is listed on the worksheet. B. Patients who need the least care. C. Medications and… Read More »
St. Raphael Medical Center just opened its new Performance Improvement Department. Ms. Valencia is appointed as the Quality Control Officer. She commits herself to her new role and plans her strategies to realize the goals and objectives of the department. Which of the following is a primary task that they should perform to have an… Read More »
Her former manager demonstrated passion for serving her staff rather than being served. She takes time to listen, prefers to be a teacher first before being a leader, which is characteristic of: A. Transformational leader B. Transactional leader C. Servant leader D. Charismatic leader Correct Answer: C.… Read More »
As a young manager, she knows that conflict occurs in any organization. Which of the following statements regarding conflict is not true? A. Can be destructive if the level is too high. B. Is not beneficial; hence it should be prevented at all times. C. May result in poor performance. D. May create… Read More »
He is hopeful that his unit will make a big turnaround in the succeeding months. Which of the following actions of Henry demonstrates that he has reached the third stage of change? A. Wonders why things are not what they used to be. B. Finds solutions to the problems. C. Integrate the… Read More »
Ms. Valencia develops the standards to be followed. Among the following standards, which is considered as a structure standard? A. The patients verbalized satisfaction with the nursing care received. B. Rotation of duty will be done every four weeks for all patient care personnel. C. All patients shall have their weights recorded.… Read More »
Joey is a newly-appointed nurse manager of The Holy Spirit Medical Center, a tertiary hospital located within the heart of the metropolis. He thinks of scheduling a planning workshop with his staff in order to ensure effective and efficient management of the department. Should he decide to conduct a strategic planning workshop, which of the… Read More »
When she presents the nursing procedures to be followed, she refers to what type of standards? A. Process B. Outcome C. Structure D. Criteria Correct Answer: A. Process Process standards include care plans, the nursing procedures to be done to address the needs of the patients. Process… Read More »
Which of the following statements refer to the vision of the hospital? A. The Holy Spirit Medical Center is a trendsetter in tertiary health care in the next five years. B. The officers and staff of The Holy Spirit Medical Center believe in the unique nature of the human person. C. All… Read More »
The following are basic steps in the controlling process of the department. Which of the following is not included? A. Measure actual performance. B. Set nursing standards and criteria. C. Compare results of performance to standards and objectives. D. Identify possible courses of action. Correct Answer: D. Identify possible… Read More »