The statement, “The Holy Spirit Medical Center aims to provide patient-centered care in a total healing environment” refers to which of the following? A. Vision B. Goal C. Philosophy D. Mission Correct Answer: B. Goal Goals define the general intentions and ambitions of the business but can… Read More »
Which of the following statements refers to criteria? A. Agreed on level of nursing care. B. Characteristics used to measure the level of nursing care. C. Step-by-step guidelines. D. Statement which guides the group in decision making and problem-solving. Correct Answer: B. Characteristics used to measure the… Read More »
Joey plans to revisit the organizational chart of the department. He plans to create a new position of a Patient Educator who has a coordinating relationship with the head nurse in the unit. Which of the following will likely depict this organizational relationship? A. Box B. Solid line C. Broken line … Read More »
She wants to ensure that every task is carried out as planned. Which of the following tasks is not included in the controlling process? A. Instructing the members of the standards committee to prepare policies. B. Reviewing the existing policies of the hospital. C. Evaluating the credentials of all nursing staff. D. Checking… Read More »
He likewise stresses the need for all the employees to follow orders and instructions from him and not from anyone else. Which of the following principles does he refer to? A. Scalar chain B. Discipline C. Unity of command D. Order Correct Answer: C. Unity of command… Read More »
Ms. Valencia prepares the process standards. Which of the following is not a process standard? A. Initial assessment shall be done to all patients within twenty-four hours upon admission. B. Informed consent shall be secured prior to any invasive procedure. C. Patients report a 95% satisfaction rate prior to discharge from the hospital. … Read More »
Joey orients his staff on the patterns of reporting relationships throughout the organization. Which of the following principles refer to this? A. Span of control B. Hierarchy C. Esprit de’ corps D. Unity of direction Correct Answer: B. Hierarchy Hierarchy refers to the pattern of reporting or… Read More »
Which of the following is evidence that the controlling process is effective? A. The things that were planned are done. B. Physicians do not complain. C. Employees are contented. D. There is an increase in customer satisfaction rate. Correct Answer: A. The things that were planned are… Read More »
He emphasizes to the team that they need to put their efforts together towards the attainment of the goals of the program. Which of the following principles refers to this? A. Span of control B. Unity of direction C. Unity of command D. Command responsibility Correct Answer:… Read More »
Ms. Valencia is responsible for the number of personnel reporting to her. This principle refers to: A. Span of control B. Unity of command C. Carrot and stick principle D. Esprit d’ corps Correct Answer: A. Span of control The span of control refers to the number… Read More »